Terms of Service
By using this website, you agree to be bound by these terms and conditions in their entirety. You must be at least 21 years of age or older and authorized to purchase tobacco according to all applicable city & state laws in order to order from Leaf Express. .All prices are subject to availability and can be withdrawn or varied without notice on our official website. CT Residents impose a 6.35% sales tax. Remittance of any taxes on orders shipped outside of Connecticut is the responsibility of the purchaser. Orders received by 3:00pm EST usually ship within 3-5 business days after the order is received. However, we ask for patience and consideration in the event of delays that are caused by circumstances outside of our control. Leaf Express is not responsible for any health or other side effects caused by using any of the products we sell. Smoking and using tobacco (or anything else) can be extremely dangerous, and is known to cause various health problems not limited too, but including
respiratory issues. Please use it responsibly.
Leaf Express reserves the right to upgrade, downgrade or change the shipping service requested by the purchaser as it sees fit so as not to incur expenses unpaid by the purchaser. If your package is lost or damaged during transit via UPS, we will file a claim on your behalf. Claim investigations can take 8-10 business days to be completed and during that time frame a refund and/or replacement is not issued until the investigation is over. Leaf Express retains the right, as it sees fit, to upgrade, degrade or modify
the delivery service requested by the customer so as not to incur costs unpaid by the buyer. We often need a signature at our discretion for shipments to specific places or customers. A physical address for UPS orders must be entered since UPS is not delivered to P.O. Boxes. UPS is not liable for reaching out to get the customer’s physical address and will most likely refund the package back to us. Any re-shipment costs will be charged to the customer.
REFUNDS & RETURNS
Please be sure that you know what you are ordering prior to placing an order. Please ask if you have any questions. Leaf Express makes every effort to provide detailed, accurate descriptions of each product it offers for sale. However, you agree that you are aware that no two leaves of whole leaf tobacco will ever be the same. Significant variety will exist among leaves of the same type and grade. By placing an order with Leaf Express, you understand that the leaves you receive may not exactly mirror the leaves
pictured in item descriptions. If there is a problem in the standard of quality of your order that comes outside the range of what is required of agricultural products, we will ask for photos to validate the problems and determine eligibility for an exchange or a refund. If for any reason Leaf Express sends you the wrong item we will pay for the delivery costs and replace the item(s) when it is returned to us. The product to be returned must not have been damaged, must include all original contents, and be postmarked no later than a week after we are notified of the return. Customers will be responsible for any additional shipping expenses due to incorrectly submitted
information. We will reach out via telephone to confirm the details if you are a first time client with us and have separate billing/shipping information. Your order will be put on hold until we can contact you and confirm the order. In the event we are unable to reach you within a couple of days, your order will be automatically canceled and your payment will be refunded. In the event of an item being omitted from your order, the amount will be refunded to your payment
method or added to a potential future purchase. All requests for exchanges or refunds must occur within one week of receiving the item to be exchanged. Return requests can be made by phone by calling (203) 553-7146, or by e-mail [email protected]
By using this website, you agree that the laws of the Commonwealth of Connecticut, without regard to principles of conflict of laws, will govern these conditions and policies as well as any disputes that may arise as a result of the use of this website. By placing an order with Leaf Express, you agree to abide by all laws regulating the sale, import, export, shipment and use of tobacco to which you are subject. As the purchaser, you agree to assume all liability for any product purchased from Leaf Express.
Any dispute relating in any way to your visit to this website or to products you purchase from Leaf Express,, or through this website shall be submitted to confidential arbitration in the Commonwealth of Connecticut, except that, the extent that you have in any manner violated or threatened to violate Leaf Express property rights of intellect, Leaf Express, may seek injunctive or other appropriate relief in any state, commonwealth or federal court, and you consent to exclusive jurisdiction in such courts. To the
fullest extent permitted by applicable law, no arbitration under this agreement shall be joined to an arbitration involving any other party subject to this agreement, whether through class arbitration proceedings or otherwise.
Leaf Express reserves the right to make changes to our site, policies and these conditions at any time without notice. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. The purpose of collecting customer information by Leaf Express is solely to provide exceptional services. Leaf express is highly cautious about keeping client information confidential and does not sell or share client data including payment information to any 3rd party entity. We will request, through the use of our Service, to provide us with such information that can be
recognized and used to communicate with you (“Personal Data”). Information that is uniquely identifiable can include but is not limited to:
• First name and last name
• Phone number
• Email address
• Address, State, Province, ZIP/Postal code, City
• Usage Data
• Preferences and interests
• Identity and age
If you have any inquiries about our policies and/or procedures please don’t hesitate to contact us!
Leaf Express is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards. Conformance status The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to
improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Leaf Express is fully conformant with WCAG 2.0 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions. Additional accessibility considerations
Select the text size on your keyboard using CTRL+ or CTRL, or “Zoom” in a browser menu. Use the menu “Settings” or “Options” to set fonts and background colors of your browser. Using the TAB key to navigate the keyboard
All content included on this site such as text, logos, images, photographs, designs, and ideas are the property of Leaf Express, and are protected by national copyright laws.
continuing use of the Leaf Express following amendments to these Conditions, means you adhere to the modifications.